What are soft steps vs hard steps?
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from Harvard Business Review :
"Research shows soft (Soft Steps) skills are foundational to great leadership and set high performers apart from their peers. They're also increasingly sought by employers."
from the U.S. Department of Labor:
"Soft (Soft Steps) Skills: ...while the three "R's" (reading, writing, and arithmetic) are still fundamental to every employee's ability to do the job, employers view "soft" skills (Steps) as even more important to work readiness..."
from Investopedia:"
"Soft skills (Soft Steps) are character traits and interpersonal skills...In the workplace, soft skills (Soft Steps) are considered to be a complement to hard skills...individuals who demonstrate that they have a good combination of hard and soft skills often enjoy a greater demand for their services."
from Naifa.org:
"Without mastering the soft skills (Soft Steps) of connecting with others, you won’t utilize your hard skills...having excellent soft skills makes a prospect want to become your client."
from Erik Listou:
Soft Steps are the who, what, where, when, and why of your business.
*Effective communication is the key to success in all areas of life. Let Erik Listou show you how to communicate with clarity, confidence, and impact. From public speaking to interpersonal communication, you'll learn the skills you need to get your message across.
We have all seen the three little monkeys and their "see-no, hear-no, speak-no" images. Body language expert Erik Listou will share with you their surprising and profound secret. Learn to present yourself with your best foot forward and a smile on your face. Understand how to "read" others. You will instantly become a better communicator, inspiring and motivating everyone around you, even on virtual calls!
Learning outcomes:
*Success is built on the foundation of good teams. Let Erik Listou show you how to create and maintain positive and productive teams that will help you reach your goals. Learn the strategies that successful people use to keep everyone on track.
Just imagine... the house lights dim, and with ever-growing expectations, the audience grows quiet. Suddenly, circus music fills the air... This entertaining and thought-provoking time together begins with the excitement of an old-fashioned circus and a real circus trick! Erik will help you and your team understand the Concept Of Expectations. Discover the secrets to a productive and thriving work environment. Laugh together and gain practical tips to improve morale and results. Just as the circus promises fun for children of all ages, Erik promises delight, amazement, and inspiration for everyone!
Learning outcomes:
*Life is too short to live without direction. Erik Listou can help you discover your purpose and create a clear vision for your future. Learn to align your passions with your work and unleash your full potential, and meet your goals by providing direction, purpose, and a sense of unity among stakeholders. Define your core values that inspire employees and customers.
In this engaging and eye-opening Soft Skill Step #3, Erik will help you discover how to analyze your business and understand the value of effective vision and mission statements. Then, learn how to apply these to set goals and action steps that inspire and motivate everyone.
Learning outcomes:
Bonus >>> The Secret of the Six-Second Hook. Learn how to create your perfect elevator speech that hooks any audience in only 6 seconds!
*Creativity is key to innovation and success in today's world. Let Erik Listou show you how to tap into your creative potential and unleash your inner artist. You may not be worldwide, but just imagine the impact if you looked the part.
In this joyful presentation/workshop video, Erik is wearing his red suit, handmade by Mrs. Claus, bringing delight to a collection of esteemed mining industry leaders and inspiring everyone. This unique and fun presentation highlights the need for clarity, consistency, and the value of effective marketing.
Learning outcomes:
*Setting goals provides direction, focus, and motivation, ultimately leading to increased productivity, improved decision-making, and a greater sense of purpose. They also help in tracking progress, measuring success, and enhancing self-confidence.
Learn from Erik Listou the fine art of setting goals that will move you and your team forward, true to your mission as you reach towards your true vision.
Hint: Start with Soft Skill Steps #1 through #4 before creating realistic goals for the next decade, plus action steps for today and tomorrow.
Learning outcomes:
*Sudden changes in business direction can negatively affect employee morale, productivity, and potentially lead to financial losses. Conversely, a well-managed change can offer opportunities for innovation and growth. Key impacts include confusion, anxiety, and resistance from employees, as well as disruptions to daily operations and potential loss of revenue.
Every business is continually faced with waves of change. Our instinctive reaction is to turn the ship around. But imagine what could happen if you just turned the ocean around? Student & Master of change, Erik Listou, shares the wisdom of staying on course through the never-ending cross-currents of adversity. Learn to be the captain of your ship.
Learning outcomes:
*New ideas are incredibly important for driving innovation, progress, and success in various aspects of life, from business to personal growth. They are the foundation of creativity, problem-solving, and the development of new technologies, products, and services.
Many years ago, in a land far away, Erik learned a new idea. Over time, he came to understand how knowledge transforms new ideas into lasting success. Discover how to motivate your team to listen and accept new ideas. Join the thousands of businesses that have learned from the wisdom of that one idea.
Learning outcomes:
*People of all ages often hold different ideas, especially regarding moral values, work ethic, and respect for others. Research suggests that young adults are more likely to be prosocial, while older adults may focus more on their payoffs. Additionally, older adults may show a positivity bias, focusing more on positive experiences and avoiding negative ones, which is not observed in younger adults.
When he first entered the business world, Erik was told, “Look for the gray hairs.” He thought that meant those with gray hair. Learn to change your perception of those with different experiences, values, and ideas. Understand the value of learning how from others, no matter their apparent age!
Open your eyes and discover the most respected color in the business world, the Color Gray.
Learning outcomes:
*Continued learning significantly benefits businesses by fostering a more adaptable, innovative, and productive workforce. It equips employees with the latest skills and knowledge, enabling them to adapt to changing market conditions, improve decision-making, and contribute to the company's overall success.
Imagine... Sitting down for a gourmet breakfast... Fragrances waft from your plate... You fill with anticipation from an amazing presentation of colors and textures...
If you are a leader, you are the chef. Discover with Erik Listou his recipes that will delight and fill the needs of your team, and your customers, leaving them wanting more!
Learning outcomes:
*Smiling offers numerous benefits for both mental and physical health. It can reduce stress, boost your mood, and even improve your immune system. Additionally, a smile can make you appear more approachable and trustworthy, enhancing social interactions, and it's good for the team and good for business, so become a winning mindset!
In every situation, we must always make an immediate decision that will directly affect our lives. Erik Listou will share a simple method he learned from his parents over seven decades ago. Erik shared this same two-second technique with his daughter, his grandchildren, and professionals throughout his career, plus thousands of children at Christmastime. Discover how your business and your team can control confrontations and create a positive environment in two seconds!
Learning outcomes:
The most common feedback is, "WOW!"
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To learn about Erik as one of the nation's leading accessibility practitioners, educators, and public speakers for home safety visit Home Accessibility Expert.
To see how Erik brings happiness and joy all year long to children of all ages, visit Santa and Mrs..
Inspired by Making People Happy